Introduction

Cited.gr, hereinafter, referred to as “Company”, is a Internet service provider created by Georgalas Athanasios Antonios, based in xxxxxxx Attica, with VAT No: ELxxxxxxxxx, Tax Office:DOY xxxxxxxxxx, Tel.: 0030 6940 91 66 37. The following terms and conditions apply to the use of the website of the Company, which is available at Cited.gr and the services provided by the Company. By using the website or services provided by the Company, users indicate full acceptance of the present terms and conditions as well as future updates by the Company.

The Company agrees to offer services to the Subscriber, subject to the following Terms of Service. Use of Company’s service constitutes acceptance and agreement to Company’s Terms of Service.

Use of Services

You may use our services, provided that you are of legal age to form a binding contract and are not barred from receiving such services under the laws of Greece or other jurisdictions. In order to access our services, you are required to provide current and factual identification, contact, and other information as part of the registration process. You are responsible for the confidentiality of your account information and for all activities that occur under your account. You are solely responsible for all content within your account. You agree to immediately notify the Company of any unauthorized use of your account or any other breach of security. The Company will not be liable for any loss or damage as a result of your failure to provide us with accurate information or to keep your account secure.

Acceptable Conduct: You are responsible for the actions of all users of your account and any data that is created, stored, displayed by, or transmitted by your account while using Cited.gr. You will not engage in any activity that interferes with or disrupts the Company’s services or networks connected to Cited.gr.

Misuse of System Resources: Intentional misuse of system resources, including but not limited to employing programs that consume excessive network capacity, CPU cycles, or disk IO.

Bandwidth Usage: the Company provides Users with bandwidth, disk space and other resources, such as e-mail, mysql databases, and/or file-transfer-protocol (“FTP”) accounts, the amount of which is defined in Cited.gr’s web pages describing the package of Services purchased at the time of purchase. In some cases, Cited.gr may not establish a specific amount of bandwidth, disk space and other resources, and refer to that as “Unlimited”. In all cases, the Services are intended for normal use only, and any activity that results in excessive usage that is inconsistent with normal usage patterns is strictly prohibited. The Company reserves the right to suspend, discontinue or delete the accounts of Users whose use of disk space, bandwidth or other resources results in or presents the risk of degradation of service to other customers, regardless of the amount of disk space, bandwidth or other resources included in the User’s plan. User agrees that such usage shall not exceed the amounts set by the Company for the Services purchased (the “Agreed Usage”) and is additionally subject to normal usage guidelines established by the Company as in effect from time to time.

Liability: The Company makes no warranties or representations that any Service will be uninterrupted or error-free. Customer accepts all Services provided hereunder “as is” and “as available” without warranty of any kind. All implied conditions, warranties and terms (whether express or implied by statute, common law, custom or otherwise) – excluding those relating to the exercise of reasonable care and skill, fitness for purpose and satisfactory quality (where applicable) – are hereby excluded in relation to each of the Services to be provided hereunder to the fullest extent permitted by law. The Company shall not be liable for any services or products to be supplied by any third party. The Company shall not be liable for any loss or damage of whatsoever nature suffered by Customer arising out of or in connection with any breach of this Agreement by Customer or any act, misrepresentation, error or omission made by or on behalf of Customer. The Company is not responsible for any delay, malfunction, non performance and/or other degradation of performance of any of the Services caused by or resulting from any alteration, modification and/or amendments due to changes and specifications requested or implemented by the Customer whether or not beyond those already supplied.

Warranty Disclaimer: You agree that your use of Cited.gr shall be at your sole risk. All services provided by the Company are available as is, without warranty.

The Company periodically upgrades the installed applications on the existing servers in order to maintain security levels at the highest possible level and to provide the latest versions of PHP, MySQL, Perl, Zend, etc. It is the Customer’s sole responsibility to check that code (codes like PHP, MySQL queries, etc. in which the client maintains his websites on the site offered by the Company) to be compatible with the Company servers. The Company is not responsible for any loss, damage or moral damage resulting from these upgrades caused by the inability or unwillingness of the Client to customize the website with upgraded versions of various applications and Programming Languages that are installed on the servers Company or by any other means.

The Company periodically takes backups of files and databases of Clients who use hosting services of the servers. The recovery of files from the backup is charged. The Company does not assume any responsibility if the backup is not updated or can not be used. The Customer is required to keep backup of his/her files and databases. For security reasons, the backup will be transferred by FTP to the Client’s computer.

The Company creates partnerships or alliances with other companies and suppliers. The Client acknowledges and agrees that the Company is in no way responsible for the products or services of any third party and will not be responsible or liable to the Customer or any third party for any claims arising from the use of such products or services.

If the server where your shared or reseller plan, in a calendar month, has natural downtime of more than 0.1%, you can receive a month in credits to your account. Approval of the credit is at the discretion of the Company dependent upon justification provided. Third party monitoring service reports may not be used for justification due to a variety of factors including the monitor’s network capacity/transit availability. The uptime of the server is defined as the reported uptime from the operating system and the nginx Server which may differ from the uptime reported by other individual services. To request a credit, please contact info@Cited.gr with justification. All requests must be made in writing, via email. Uptime guarantees only apply to shared / reseller solutions.

The Client agrees that he/she will construct the website in such a way that the overloading of the Company’s Servers is avoided and the usage of code/applications that require high processing power is limited. The Company has the right, if the Client’s site is the cause of problems in hosting services of other Client on the same server, to disable the service/access to the site immediately and without prior notice to the Client. If the Company takes such an action, the Client will be informed as soon as possible and the Company will work with the Client to eliminate the reason that led to the suspension of the services.

The Client must monitor the amount of occupied space on the hard disks and avoid the quota limits. If the space occupied exceeded, the Company will charge the Client for the use of additional resources and reserves the right to delete files to get the used space into the quota limits. This term does not apply to Dedicated Servers.

Spam and Unsolicited Bulk Email (UBE): The Company has a zero tolerance policy on spam, Junk E-mail or UBE. Spam, Junk-mail and UBE are defined as: the sending of the same, or substantially similar, unsolicited electronic mail messages, whether commercial or not, to more than one recipient. A message is considered unsolicited if it is posted in violation of a newsgroup charter or if it is sent to a recipient who has not requested the message. UBE also includes e-mail with forged headers, compromised mail server relays, and false contact information. This prohibition extends to the sending of unsolicited mass mailings from another service, which in any way implicates the use of Cited.gr whether or not the message actually originated from our network.

Mailing Lists: The Company’s mass mailing rules also apply to mailing lists, list servs, or mailing services you may contract with. The policy is stated as follows: An acceptable mailing list will be focused at a targeted audience that has voluntarily signed up for your e-mail information or that has made their e-mail address available for distribution of information from you. In addition to being forbidden from performing any acts made illegal by the CAN-SPAM Act, Subscribers may not send bulk email utilizing their resources on the Services unless they maintain a double-authorized list of subscribed members including IP addresses and relevant contact information, along with following guidelines for including removal links with all sent emails according to the CAN-SPAM Act. Subscribers are forbidden from taking any action that would result in their IP addresses, or any IP address associated with Cited.gr or other Subscribers, being placed on the Spamhaus.org blacklist. The Company reserves the sole and absolute right to determine whether an email violation has occurred.

Security

All transactions made through https://Cited.gr/ are governed by the International and European laws, which regulate matters concerning electronic commerce and the Law of Consumer Protection (Law 2251/1994), which regulates all matters on distance selling. The Company acknowledge the importance of security on personal data and electronic transactions and thus has taken all necessary measures with the most modern and advanced methods to ensure maximum safety. All information related to your personal information is secure and confidential.

Cited.gr and the services it provides may only be used for lawful purposes. Transmission, distribution, or storage of any information, data or material in violation of European Union or Greek regulation or law, or by the common law, is prohibited. This includes, but is not limited to, material protected by copyright, trademark, trade secret, or other intellectual property rights. The Company’s services may not be used to facilitate infringement of these laws in any way.

Pricing and Services Termination/ Agreement

The prices of the products are in Euros and do not include VAT. The payment for services and products should be done in advance for 3, 6 and 12 months unless otherwise specified in the Description. The Company reserves the right to change prices without prior notice to Client . It is understood that the Client always pays the price specified in the relevant price for that product or service at the time of order. All payment transaction costs (such us bank transfer costs etc) are paid by the customer.

Customer Registration and Billing Information: Customer must complete the Company registration process AND Billing Details. Customer agrees to: (a) provide true, accurate, current and complete information about himself/herself or his/her organization as prompted by the Service registration form (such information being the Registration Data AND Billing Details) and (b) maintain and promptly update the Registration Data and billing details to keep it true, accurate, current and complete. Entering the Registration Data and billing details constitutes Customer’s declaration that it is true, accurate and complete. If Customer provides information of any kind which is untrue, inaccurate, not current or incomplete, or Company has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Company has the right to suspend or terminate the account and refuse any and all current or future use of the Services (or any portion thereof).

Taxes. You are solely responsible for all applicable taxes, tax obligations, and for determining whether taxes apply to your transactions in connection with the Services. You agree that the Company is not responsible for determining whether you or your Customers owe taxes relating to any transactions or for collecting or remitting such taxes. At Company’s request, you agree to provide relevant taxpayer identification or other tax related information to the Company.

Stop Service/Agreement

This Agreement may be terminated by any of the parties, without cause. The Company is not obliged to refund the agreed amount for the period remaining from the days of disruption to the normal expiry of the contract if the client requests the suspension or the contract is terminated by the Company in the event of breach of the terms by the Client.

If the Customer states that he/she doesn’t want to continue the service, the Company will disable the website of the client and delete it from the servers, without further notice.

If the Customer maintains one or more outstanding services to his account, then the Company has the right to suspend, stop or delete all of the domain hosting accounts, paid or not, without the obligation to provide backup to the Customer.

The Company reserves the right to cancel an account, including files and content for any reason, at any time. The Client agrees to maintain backup copies of all files and databases hosted by the Company and he/she agrees that the Company will have no liability for loss of data. Customer is responsible for backing up data.

If The Client does not want further services from the Company should declare that through the cancellation form located at https://Cited.gr/ An email confirmation of receipt of application is sent to the Client after he sends the form. If the Customer does not receive the confirmation email, the Company will contact him/her via telephone.

Renewal Services

The contract is automatically renewed under the current price list for the type of service during the period of renewal unless the Client wants further cooperation with the Company and has informed the Company about it.

In any case, the Client must verify that the Company received the notice of renewal of assistance and activated / renewed the services for which he/she paid. If the Company cannot determine the balance of payment data about the service (e.g., due to undelivered fax, email non-delivery of the information to the Company), then the Company shall disable the Client’s website and delete it from the servers without any responsibility for any loss or damage caused by the termination / suspension of services to the Customer.

Accept Terms of Use

Using the website https://Cited.gr/, means that you agree to all terms listed in this website after reading the required texts prior to the use of our services and any order of products and services. In addition, the fully and unconditionally acceptance of the listed terms and conditions, is expressed, certified and responsibly reported with the use of presentation and/or by clicking on the link “I have read and agree to the Terms of Use” and any other link that may lead to ordering from us or using the website of the Company, and these actions are regarded as your signature on this text.

The Client agrees to defend the Company against any court and will ensure that we keep away from any danger of all claims, losses, financial claims and liabilities. The Client will be responsible to cover any money including costs and attorneys’ fees, will also cover the case of any claim or damage or injury or any other cause raises the same. The Client also agrees to cover cases by any third party against the Company or the Client because of the activities and services or other acts of the Client or content and information that went through the Company servers or by any malfunction of our servers, with or without the consent of the Client or cooperating with this person.

Governing Law: The Customer agrees that this Agreement shall be governed in all respects by the laws and courts of Greece. The Customer agrees that any claim or dispute you may have against the Company must be resolved by a court located in Athens, Greece without reference to any governing law rules that would result in the application of the substantive law of any other jurisdiction; The Customer hereby waives all rights to any kind of legal actions in any other court and/or under any other law except those of Greece; The Customer agrees to submit to the personal jurisdiction of the courts located within Athens, Greece for the purpose of litigating all such claims or disputes. The latest version of the terms and conditions is at https://Cited.gr/en/terms-of service

The Company reserves the right to modify the Terms of Service without notice.

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